Privacy Policy

1. About Us

Focal Development ("we," "us," or "our") is a digital agency based in Mexico City providing web development, digital identity, branding, and related digital services. By accessing our website or engaging our services, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with us:

• Contact information: name, email address, phone number, and any details you voluntarily provide when reaching out to us.
• Project information: briefs, assets, requirements, and materials you share with us for the purpose of delivering services.
• Usage data: anonymized analytics about how visitors interact with our website (pages visited, device type, approximate location).

3. How We Use Your Information

We use the information collected solely to:

• Respond to inquiries and provide the services you request.
• Communicate project updates, timelines, and deliverables.
• Improve our website and service offerings.
• Comply with applicable legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Scope of Services & Limitation of Liability

Focal Development provides digital services including, but not limited to, website design and development, branding, and digital strategy. Our services are delivered as described in the individual agreements or proposals signed with each client.

We are not liable for any indirect, incidental, or consequential damages arising from the use of deliverables, third-party platforms, or tools recommended as part of our services. The client assumes full responsibility for the content published on their platforms.

5. Intellectual Property

All deliverables produced by Focal Development remain our intellectual property until full payment has been received. Upon completion of payment, ownership of final deliverables transfers to the client as agreed in writing. We reserve the right to display completed work in our portfolio unless explicitly agreed otherwise.

6. Third-Party Services

Our website or delivered projects may include integrations with third-party services (such as analytics providers, hosting platforms, or communication tools). We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. You may request deletion of your personal data at any time by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict how we process your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us via WhatsApp or the contact information provided on our website.

9. Cookies

Our website may use cookies to enhance your browsing experience and gather anonymized usage data. You may disable cookies through your browser settings at any time without affecting your ability to view the site.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at:

Focal Development
Mexico City, Mexico
WhatsApp